Returns & Exchanges

At Whitley's Peanut Factory, we take pride in the quality of our hand-cooked gourmet peanuts and confections. If you are not completely satisfied with your order, please contact us within 30 days of receipt so we can make it right through a replacement or refund.

Return Process

• 1.
  Contact Customer Care

  Reach out to our team via phone or email with your order number and details regarding the issue with your food items.

• 2.
  Provide Verification

  For quality control purposes, please provide photos of any shipping damage or quality concerns related to the product packaging.

• 3.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) or confirm your eligibility for a direct replacement.

• 4.
  Resolution Processing

  Once approved, we will ship your replacement items immediately or issue a full refund to your original payment method within 5-7 business days.